Clear8 Privacy Policy
Last updated: 25 October 2026
This Privacy Policy explains how Clear8 collects and uses personal information when you visitwww.clear8.co.uk or use the Clear8 8-ball pool strategy game.
1. Who we are and how to contact us
Clear8 is the data controller responsible for the personal information covered by this policy.
Controller: Ben Buey (Clear8)
Postal address: Ben Buey, Suite 802, 80A Ruskin Ave, Welling DA16 3QQ
Email: thatcardmachineguy@gmail.com
2. Personal information we collect
Depending on how you use Clear8, we may collect:
- Account details: such as your name, email address, username and account settings.
- Gameplay information: such as the layouts you play, shots and pockets you select, scores, progress and game history.
- Device and usage information: such as your IP address, browser and device type, operating system, pages or features used, and the dates and times of visits. We may collect some of this through cookies or similar technologies.
- Marketing preferences: such as whether you have chosen to receive marketing and the preferences or changes you make.
- Messages and support information: information you provide when contacting us, including the content of your enquiry.
- Consent and privacy choices: records of your cookie choices, marketing choices and requests about your personal information.
Please do not send us sensitive personal information unless we specifically ask you to do so.
3. How and why we use your information
We use personal information for the purposes below. The UK GDPR requires us to have a lawful basis for each use.
| Purpose | Examples of information used | Lawful basis |
|---|---|---|
| Set up and manage your account, and provide the game and its features | Account details, gameplay information | Contract: the information is needed to provide a service you have requested or take steps at your request before providing it. |
| Save game activity, calculate scores and show your progress | Gameplay information, account details | Contract, where needed to provide the game; otherwise, legitimate interests in operating and improving the game. |
| Maintain, secure and troubleshoot the website and game | Device and usage information, account and gameplay information | Legitimate interests in keeping our service safe, reliable and working properly. |
| Understand how the website and game are used and improve them | Usage and device information | Consent where required for cookies or similar technologies; otherwise, legitimate interests where permitted by law. |
| Respond to questions, feedback and complaints | Contact details and message content | Legitimate interests in responding to users and managing our service; contract where your enquiry relates to a service you use. |
| Send marketing communications | Contact details and marketing preferences | Consent, or another basis permitted by law, including the soft opt-in where its requirements are met. |
| Meet legal obligations and establish, exercise or defend legal claims | Relevant account, transaction or correspondence information | Legal obligation or legitimate interests, as applicable. |
Where we rely on legitimate interests, we consider the impact on your rights and interests. You can object to processing based on legitimate interests; see Your rights below.
If we ask for consent, you may withdraw it at any time. Withdrawing consent does not affect processing carried out before you withdrew it.
4. When we share information
We may share personal information with:
- Service providers that help us operate the website and game, such as hosting, technical support, analytics, email delivery and security providers.
- Professional advisers, such as legal, accounting or insurance advisers, where necessary.
- Authorities or other parties, where required by law or where reasonably necessary to protect our rights, users or the public.
- A new owner or business partner, if Clear8 or part of its business is transferred or reorganised. Any such sharing will be subject to appropriate safeguards.
Our service providers may only process personal information on our instructions and must protect it. We do not sell personal information.
5. International transfers
Some of our service providers may process personal information outside the UK. If we transfer personal information internationally, we will take steps required by data protection law to protect it. These may include transferring it to a country recognised as providing an adequate level of protection or using an approved transfer safeguard, such as the UK International Data Transfer Agreement or UK Addendum, where appropriate.
You can contact us using the details in Who we are and how to contact us for more information about relevant safeguards.
6. How long we keep information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements and to deal with disputes.
As a general guide:
- We keep account and gameplay information while your account is active. After account closure, we aim to delete or anonymise it within 24 months, unless we need to keep some information for a legal obligation or to establish, exercise or defend a legal claim.
- We generally keep support messages for up to 24 months after the matter is resolved.
- We generally keep technical and security logs for up to 12 months, unless they are needed to investigate a security incident or other issue.
- We keep marketing information until you unsubscribe or withdraw consent. We may retain a minimal record of your opt-out so we can respect your choice.
- Cookie information is kept for the period shown in the cookie notice or cookie settings.
These periods may be shorter or longer where the circumstances require it. When information is no longer needed, we will delete it or anonymise it.
7. Your rights
Subject to the conditions and exceptions in data protection law, you may have the right to:
- Access your personal information and receive a copy.
- Correct inaccurate or incomplete information.
- Erase your information.
- Restrict how we use your information.
- Object to processing based on our legitimate interests, and object at any time to direct marketing.
- Receive or transfer certain information in a commonly used electronic format (data portability), where the right applies.
- Withdraw consent where our use is based on your consent.
To exercise a right, contact us using the details in Who we are and how to contact us. We may need to verify your identity before responding. We aim to respond within the time required by law.
You also have the right to complain to the UK Information Commissioner’s Office (ICO). You can contact the ICO atico.org.uk/make-a-complaint or by calling 0303 123 1113. We would welcome the chance to address your concerns first.
8. Marketing communications
We will send marketing emails only where we are permitted to do so by law. You can opt out at any time by using the unsubscribe link in a marketing email or by contacting us.
Opting out of marketing will not stop service-related messages that are necessary to manage your account or provide the game.
9. Children
Clear8 is a pool strategy game and is not specifically designed to collect personal information from children. We do not knowingly collect personal information from children in circumstances where parental or guardian authorisation is required but has not been given.
If you believe a child has provided us with personal information inappropriately, please contact us. We will review the matter and take appropriate steps.
10. Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
11. Changes to this policy
We may update this policy from time to time. We will publish the latest version on www.clear8.co.uk and update the date at the top. If a change materially affects how we use your personal information, we will take any additional steps required by law.